Terms & Conditions

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and ASCEND ROOT SOLUTIONS (“we,” “us” or “our”), concerning your access to and use of our website and Partner App as well as any other services we provide.

You agree that by accessing the Site or using our Services, or by registering and using the Partner App, you have read, understood, and agree to be bound by all of these Terms of Use. If you do not agree with all of these Terms of Use, then you are expressly prohibited from using the Site, Partner App, and Services, and you must discontinue use immediately.

Supplemental terms and conditions or documents that may be posted on the Site or Partner App from time to time are hereby expressly incorporated herein by reference.

Unless otherwise indicated, the Site, Partner App, and Services are our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us.

The Content and Marks are provided on the Site and Partner App “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site, Partner App, or Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

For all technical and marketing projects (Web, App, CRM, SEO, etc.), the following terms apply:

• Scope of Work: Projects will be delivered as per the mutually agreed Scope of Work (SOW) document. Any changes outside the SOW may incur additional charges.
• Timelines: We strive to meet all project deadlines; however, timelines are dependent on timely feedback and asset provision from the client.
• Client Responsibility: Clients must provide necessary content, logos, and access (FTP/CPanel) required for project execution.
• Final Approval: Once a project is approved and launched, any further changes will be considered a new request and billed accordingly.

Partner Eligibility & Registration

• Partners must be at least 18 years of age to join the program
• Partners must provide accurate and complete information during registration
• We reserve the right to accept or reject any partner application at our sole discretion

Partner Training Course

• Our partner training course is hosted on the Superprofile.bio platform
• Partners are required to enroll in and complete the training course via Superprofile.bio
• Course enrollment and payment processing are handled exclusively through Superprofile's platform
• Partners must comply with Superprofile's own terms of service and privacy policy when using their platform
• ASCEND ROOT SOLUTIONS is not responsible for any issues, disputes, or problems related to the Superprofile platform, payment processing, or course delivery

Partner Responsibilities

• Partners must represent ASCEND ROOT SOLUTIONS ethically and professionally at all times
• Partners must not make any false or misleading statements about our services or commission structure
• Partners must only submit valid and genuine customer leads only
• Partners must obtain proper consent from customers before submitting their information as leads
• Partners must keep their account credentials confidential and secure
• Partners must update their contact and payment information promptly when changes occur

Lead Submission & Tracking

• Leads must be submitted through the Partner App or designated channels
• We reserve the right to validate and verify all leads
• Leads will be attributed to the partner who first submitted the valid lead
• Duplicate leads will be credited to the first partner who submitted the lead
• We are not responsible for leads not converting into customers

Commission Structure & Payments

• Commission rates are as specified in the Partner App and may be updated from time to time
• Commissions are calculated on the net project value (excluding taxes, third-party costs, and refunds)
• Commission is only payable upon receipt of full payment from the customer
• Commission payouts are processed in accordance with the payout schedule in the Partner App
• Payouts are subject to minimum payout thresholds as specified
• We are not responsible for delays caused by incorrect payment details provided by partners

Referral Program (Partner-to-Partner)

• Partners may refer other individuals to join the Partner Program using their unique referral code
• Referral bonuses or benefits, if any, will be as specified in the Partner App
• Referral partners will only be credited for valid, approved partners

You may be required to purchase or pay a fee to access some of our services. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site or Partner App.

• Advance Payment: All projects require an upfront deposit (typically 30-50%) before work commences.
• Subscription Services: Services like SEO or Hosting are billed monthly/annually. Failure to pay will result in service suspension.
• Cancellation: You may cancel a project at any time; however, the advance deposit is non-refundable as it covers initial resource allocation and work already performed.
• Late Fees: We reserve the right to charge interest or late fees on overdue invoices.

You may not access or use the Site or Partner App for any purpose other than that for which we make them available. Prohibited activities include:

• Attempting to bypass any measures of the Site or Partner App designed to prevent or restrict access
• Copying or adapting the Site's or Partner App's software, including but not limited to Flash, PHP, HTML, JavaScript, or other code
• Deciphering, decompiling, disassembling, or reverse engineering any of the software comprising or in any way making up a part of the Site or Partner App
• Engaging in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools
• Harassing, annoying, intimidating, or threatening any of our employees, partners, or agents
• Submitting fake or fraudulent leads or referrals
• Misrepresenting your identity or affiliation with ASCEND ROOT SOLUTIONS
• Using the Partner App for any illegal or unauthorized purpose

THE SITE, PARTNER APP, AND SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE, PARTNER APP, AND OUR SERVICES WILL BE AT YOUR SOLE RISK.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE, PARTNER APP, AND YOUR USE THEREOF. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, PARTNER APP, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE OR PARTNER APP.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO THE CLAIM, OR IN THE CASE OF PARTNERS, THE TOTAL COMMISSIONS PAID TO YOU DURING THAT PERIOD.

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of:

• Your use of the Services, Site, or Partner App
• Breach of these Terms of Use
• Any breach of your representations and warranties set forth in these Terms of Use
• Your violation of the rights of a third party, including but not limited to intellectual property rights

Termination by Us

We may immediately terminate or suspend your access to the Partner App and Partner Program at any time, without notice, for conduct that we believe violates these Terms of Use or is harmful to other users, us, or third parties, or for any other reason. Grounds for immediate termination include:

• Fraudulent activity or misrepresentation
• Submission of fake or invalid leads
• Violation of these Terms of Use or Privacy Policy
• Non-compliance with program rules
• Any activity that harms our reputation or business

Termination by You

You may terminate your partnership at any time by submitting a request through the Partner App or by contacting support. Upon termination:

• You will no longer have access to the Partner App
• Pending commissions will be paid according to our standard payout schedule for valid conversions that occurred prior to termination
• You will not be eligible for commissions on leads submitted after termination

These Terms of Use and your use of the Site and Partner App are governed by and construed in accordance with the laws of India. Any legal action or proceeding related to your access to, or use of, the Site or Partner App shall be instituted in a state or federal court in Ajmer, Rajasthan.

Dispute Resolution: In the event of any controversy or dispute, the parties shall first attempt to resolve it through mutual consultation and negotiation. If not resolved within 30 days, the dispute shall be settled by arbitration in accordance with the Arbitration and Conciliation Act, 1996.

We reserve the right to terminate your access to the Site or Partner App at any time, without notice, for conduct that we believe violates these Terms of Use or is harmful to other users of the Site or Partner App, us, or third parties, or for any other reason.

We reserve the right to change, modify, or remove the contents of the Site or Partner App at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice at any time.

For changes to Partner Program terms, we will NOT notify partners via the Partner App and/or email (we only update on website). Your continued use of the Partner App after changes are posted constitutes your acceptance of the updated terms.

In order to resolve a complaint regarding the Site or Partner App or to receive further information regarding use of the Site or Partner App, please contact us at: